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| Location | Group | Name | Phone |
| Edison | NOC | 24/7 | 732-906-2000 x2231 (also 800-828-7115) |
| Neptune | EDI | John Murray | 732-922-7800 x5112 |
| Israel | . | 24hr esc | 011-972-354-33777 |
| Israel | . | Avi | 011-972-356-19399 |
| Israel | . | Zohar (Cell) | 011-972-907-????? |
| Canada | GMS | . | 905-415-5201 |
| Canada | GMS | Norm | 905-415-5250 |
| Canada | . | Shelly | 800-567-4671 |
| Bridgeton | GMS | TSC | 314-298-9390 |
| Bridgeton | GMS | WMC | 1-800-225-3790 Option 6 ext 9442 or 9443 |
| Bridgeton | IMS | IMS | 314-298-9463 |
| Middletown | GMS | Skip(Comm Room) | 540-869-9425 |
| Middletown | GMS | Jim Huff | 540-869-9267 |
| Middletown | GMS | Building line | 540-869-1500 |
| Glenhead | Telex | IMS/GMS | 516-671-8821 |
| Glenhead | Telex | IMS/GMS | 516-671-8817 |
| London | GMS | 24/7 NMC | 011-44-207-551-8856 |
| London | GMS | Garry Holmes | 011-44-778-750-4853 cell |
| London | GMS | Garry Holmes | 011-44-147-474-5736 home |
| London | GMS | Terry Shaw - old | 011-44-207-510-4008 |
| London | GMS | Terry Shaw | 011-44-207-551-8807 |
| London | GMS | Martin David | 011-44-207-551-8888 |
| London | GMS / x400 | Karen Sheldon | 011-44-207-551-8911 |
| Name | Group | Extension | Pager | Cell | Home |
| Brian Kannheiser | Net Int. | 2306 | 888-501-7259 9081011845@pagenetmessage.net | 732-604-8006 | 732-288-1432 |
| Steve Morgan | Net Int. | 2728 | 888-501-7259 9089837243.0106074@pagenet.net | 732-236-0830 | 732-708-1377 |
| TJ Marcinczyk | Net Int. | 2635 | 888-501-7259 9089837243.0100770@pagenet.net | . | 732-854-1831 |
| Mike Gianella | Net Int. | 2663 | 732-488-9001 9081005002@pagenetmessage.net | 201-681-4535 | 201-933-2313 |
| Rich Lawrence | NOC | 2730 | 732-265-4043 | . | 609-971-7228 |
Dial 6 for Dayton Direct.
| Name | Group | Extension | Pager | Cell | Home |
| Pete Fulton | GMS/IMS/ARX | 4402 | . | 937-689-0252 | . |
| Mike Murray | GMS/IMS/EDI | 4406 | 877-552-7619 | . | . |
| Dan Conley | Tier 2 Super | 4611 | 937-291-0926 | 937-477-0999 | . |
| Keith Davis | Tier 2 Manager | 4400 | 877-907-9018 | 937-725-1037 | 937-325-6954 |
| Andrew Fessler | GMS/IMS | 4301 | 800-314-5685 | 937-477-4544 | 937-845-1216 |
| Amir Khodadoust | IMS | 4616 | . | 937-470-9212 | . |
| Tom Tyrell | GMS | 4408 | . | . | 937-264-0430 |
| Ed Urbanek | GMS/IMS/EDI | 4407 | 877-488-7047 | 937-470-1201 | 937-390-6157 |
| Matt Burke | EDI | 4413 | . | . | 937-299-5325 |
| Customer Service | |
| Mon - Fri | 1-800-872-6711 |
| Weekend | 1-877-581-0327 if no response call 1-877-259-5041 |
| email addresses | |
| fax support reps | csfax@easylink.com |
| Mailwatch and e-mail services reps | allemailsupport@easylink.com |
| Dayton accounting reps | accountingday@easylink.com |
| Dayton account managers | accountmanage@easylink.com |
| all IMS, GMS, EDI reps | nm@easylink.com |
| IMS reps | ims@easylink.com |
| GMS reps | gms@easylink.com |
| EDI reps | edi@easylink.com |
| all Tier 2 support reps | systems@easylink.com |
Please try, in order:
| Lucent | Stratus Service | Donna | 800-404-1561 |
| our machines are in Lucent's DB in the format gms_node, e.g. gms_sfau | |||
| Customer Service | GMS/IMS/EDI | . | 937-264-7000 4646 |
| Customer Service Emergency | . | . | 937-264-7975 |
| GMS Billing (faxcat file) | . | Thomas Collison | 402-343-2543 |
| . | . | Roselin | 973-331-4423 Parc. |
| . | . | Ellie | 516-671-9100x144 |
